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Can I return a treasure box ordered?

Unfortunately, a product once shipped cannot be exchanged / returned.

Can I cancel a future subscription?

You can choose to cancel a future order / subscriptions, but once the box is shipped it cannot be returned. The payment for the pending boxes will be refunded. We would be keen on getting your feedback on the reasons for cancellation; it will help us meet your expectations going forward.

How long will the refund take?

In case the order has not been shipped, refund should get processed within seven to ten business days.

Can I return a box I am not fully satisfied with?

You can choose to cancel a future order / subscriptions, but once the box is shipped it cannot be returned. In case there are parts missing or damaged please call customer care or write to us at

info@okzyromon.com
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